Support Board

Date/Time: Sat, 11 May 2024 06:04:30 +0000

Post From: Unable to connect to CQG data

[2015-11-19 01:27:55] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You do not have the correct CQG username set in Global Settings >> Data/Trade Service Settings: CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. \| Or the CQG FIX server it is just not recognizing the username. So in that particular case, have your broker contact CQG to resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-19 01:28:32