Support Board

Date/Time: Sun, 28 Apr 2024 08:59:49 +0000

Post From: Position Does Not Exist

[2015-11-09 09:11:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes, we now realize what the problem is. We did not pay close enough attention to the connection details. However, we realize your Sender Comp ID is not set correctly. Go to Global Settings >> Data/Trade Service Settings. Set the Sender Comp ID to: 7000301643_client1 FXCM should never have given you a sender comp ID that begins with MD_. That is a market data ID. You need a trading sender comp ID. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-11-09 09:11:47