Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 13:54:16 +0000



Post From: SMS alert notification not working

[2015-11-04 18:16:51]
Sierra Chart Engineering - Posts: 104368
We think we know what the problem is. On the Sierra Chart Login window, if you do not have the option to save the password checked, then it can lead to this problem.

We have solved it if you do not save the password.

You need to update to the latest prerelease of Sierra Chart. Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

You need version 1319 or higher.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing