Support Board
Date/Time: Fri, 09 May 2025 15:22:10 +0000
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| [2015-11-02 07:03:57] |
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Contact your broker/trading service and let them know you are receiving this message: CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2015-11-02 07:01:14 Refer them to the documentation here: CQG Trading Platform Service: CQG Account Requirements Also update Sierra Chart to the current version with Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |