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Date/Time: Sat, 18 May 2024 18:47:12 +0000



Post From: no connection

[2015-11-02 07:03:57]
Sierra Chart Engineering - Posts: 104368
Contact your broker/trading service and let them know you are receiving this message:

CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2015-11-02 07:01:14

Refer them to the documentation here:
CQG Trading Platform Service: CQG Account Requirements

Also update Sierra Chart to the current version with Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing