Support Board

Date/Time: Sun, 05 May 2024 12:23:52 +0000

Post From: connection dropout & not re-connecting cqg fix

[2015-10-29 04:40:38] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Try setting Global Settings >>Data/Trade Service Settings >>Other Settings >> Allow Server to Drop Data to True. After that reconnect to the data feed following these instructions: https://www.sierrachart.com/index.php?page=doc/doc_FileMenu.html#ProcedureToReconnect Otherwise, consider using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed We cannot solve data problems with CQG or are related to your Internet service. These are completely out of our control. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing