Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 11:45:17 +0000



Post From: connection dropout & not re-connecting cqg fix

[2015-10-28 17:52:20]
Sierra Chart Engineering - Posts: 104368
We see you are often selecting File >> Disconnect.

What is the reason for this?

We also see the process of connecting to CQG is taking over 10 seconds. This is a long time. So it appears as though there is some connectivity problem between your computer the CQG server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing