Support Board

Date/Time: Sun, 19 May 2024 07:44:35 +0000

Post From: SFE data feed.

[2015-09-30 19:21:02] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Based upon the Message Log provided, we highly recommend not to use the Continuous Futures Contract feature for that particular symbol because data access is going to be very troublesome from Interactive Brokers. You are using it at your own risk and we will not provide support for consequences when using it. Also follow these instructions here: https://www.sierrachart.com/index.php?page=doc/IB.php#SlowDownloading If you still have a problem, then based upon the last message we may not be able to offer a solution and you will have to ask Interactive Brokers why no data is being provided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-09-30 19:21:59