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Date/Time: Sun, 05 May 2024 18:34:23 +0000



Post From: Did not automatically reconnect to Transact

[2013-06-18 04:24:39]
Sierra Chart Engineering - Posts: 104368
This is because at this point:

Transact Futures connection error: Communications Error | 2013-06-17 17:31:49
Transact Futures: Disconnected from the server. | 2013-06-17 17:31:49

TransAct sent a command saying not to reconnect. So we are just following what they are specifying.

Please contact your broker about this, advise them as to what you would like and then they can forward it to TransAct engineering and they can make the change.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-18 04:25:14