Support Board
Date/Time: Thu, 03 Jul 2025 19:55:32 +0000
Post From: Data during 1st September 2015
| [2015-09-03 08:50:07] |
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The data feed is not refundable. If canceled it will expire at the end of the month. We can refund the remaining Additional Services Balance. In the event of a problem you can also switch to the Interactive Brokers data feed by disabling Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |