Support Board

Date/Time: Sat, 04 May 2024 07:29:51 +0000

Post From: Cannot log in after S/W update

[2013-06-17 19:11:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In our experience disabling a third-party firewall (non-Windows firewall) often does not prevent it from blocking connections. We have more than a decade of experience with firewalls. We have seen them time and time again continue to block connections even though they are disabled. This is what makes our position very difficult. Because the only thing we can recommend is to uninstall the firewall them if the customer does not want to do that, there is a problem. So it creates a difficult situation. When it comes to firewalls, we do not recommend using third-party firewalls. We recommend using a hardware firewall which is part of a router and using the Windows firewall. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing