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Date/Time: Sun, 19 May 2024 05:43:45 +0000



Post From: shut down of live feed

[2015-09-02 18:30:03]
Sierra Chart Engineering - Posts: 104368
Sierra Chart does provide customer support and it is very good.

We apologize for the delay today. We do acknowledge the late follow up.

We see you are using Rithmic. So it sounds like you have a problem connecting to Rithmic.

Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-09-02 23:29:04