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Date/Time: Sun, 19 May 2024 10:07:09 +0000



Post From: can't access data provider

[2015-08-28 15:07:42]
User198370 - Posts: 2
Software version: 1282 | 2015-08-28 10:21:34
Uses New Spreadsheets | 2015-08-28 10:21:34
Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2015-08-28 10:21:34
To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2015-08-28 10:21:34 *
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-08-28 10:21:34
Current selected Data/Trading service: Rithmic Trading | 2015-08-28 10:21:34
Chart Update Interval: 500 | 2015-08-28 10:21:34
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-08-28 10:21:34
2015-08-28 10:21:34 Local computer clock time | 2015-08-28 10:21:34
2015-08-28 14:21:34 GMT time | 2015-08-28 10:21:34
2015-08-28 10:21:34 Time zone adjusted time | 2015-08-28 10:21:34
Time difference to server time: 8 seconds. | 2015-08-28 10:21:34
Program path: C:\SierraChart\ | 2015-08-28 10:21:34
Data Files path: C:\SierraChart\Data\ | 2015-08-28 10:21:34
OS Version Number: 6.1 | 2015-08-28 10:21:35
Locale Information: C | 2015-08-28 10:21:35

Checking for new symbol settings for rim | 2015-08-28 10:21:35
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-08-28 10:21:35
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-08-28 10:21:35
Symbol settings are up-to-date for rim | 2015-08-28 10:21:35
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-08-28 10:21:40 *
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-08-28 10:21:40
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-08-28 10:21:40
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-08-28 10:21:49 *
Current selected Data/Trading service: Rithmic Trading | 2015-08-28 10:22:21
Current selected Data/Trading service: Rithmic Trading | 2015-08-28 10:30:35
Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2015-08-28 10:30:56 *
My demo account was set-up through Amp Futures and I have notified them of my problem. They suggested I contact Sierra Charts.