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Date/Time: Sat, 04 May 2024 02:41:47 +0000



Post From: can't open my chartbook

[2015-08-26 10:23:22]
Sierra Chart Engineering - Posts: 104368
It appears there is some data corruption and connectivity problem from your system to our servers.

We have checked the log files and this is what we have concluded. For example there is no logon message received after the connection. This does indicate a problem on your side.

We recommend restarting your computer.

You may also want to refer to help topic 17 in case this is caused by a custom study:
Http://www.sierrachart.com/index.php?page=doc/helpdetails17.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-26 10:46:38