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Direct MessagesDate/Time: Thu, 02 May 2024 01:20:02 +0000
Post From: Unable to clear false open orders
| [2015-08-19 01:41:55] |
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The only times the open position status/qty has been incorrect is specifically with the trio of SC, TTNet, and an AMP originated auto-liquidate event.
At this moment in time we do not know what specific value you are referring to in Sierra Chart? Was was it Open Quantity on the Trade Stats for Charts tab? We do not think so. We think you are referring to the Position Quantity you see on the Positions tab of the Trade Orders and Positions window. That is where you would see this kind of problem you are describing here.I simply tried to involve 2 parties (AMP & SC support) that seemingly have no interaction with each other. My efforts have mainly been to inform traders who trade with this specific setup to be on alert for this real-world discrepancy. We understand that. But from what we can tell, they did not encounter an incorrect Trade Service Position Quantity value in Sierra Chart on the Positions tab which the Flatten functionality relies upon. So they were never in any risk of being misled when looking at that tab or using the Flatten command or when looking at the Position reporting within a chart or Trade DOM. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-19 01:43:07
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