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Post From: Cannot access ETF data

[2015-08-17 17:57:13] Link To Thread - Link To Post [Go To First Post]
User312980 - Posts: 2
I am not able to access/download some of the ETFs, for example ERX and URE. The others are working fine. Here is a fresh log output for URE after trying 'Delete and Download Data'. I downloaded latest version this morning . Help -> About shows 1282 Intraday data recording state for symbol URE is set to download pending. \| 2015-08-17 13:52:26 HD Request # 28 \| Downloading Intraday chart data for URE to the file URE.scid. Service: scbcd \| 2015-08-17 13:52:26 HD Request # 28 \| Download start Date-Time: 2015-08-14 15:58:59.000 \| 2015-08-17 13:52:26 HD Request # 28 \| Using server: scdf1.sierracharts.com port 10149 \| 2015-08-17 13:52:26 Socket (0) \| Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2015-08-17 13:52:26 Socket (31) \| Connected. \| 2015-08-17 13:52:26 HD Request # 28 \| Sending historical data logon request message. \| 2015-08-17 13:52:26 Socket (31) \| Shutdown and closed. \| 2015-08-17 13:52:26 The network socket for historical data has been closed. \| 2015-08-17 13:52:26 HD Request # 28 \| Error downloading historical Intraday data for URE. Historical data logon error: Invalid/missing data for service code: scbcd \| 2015-08-17 13:52:26 * HD Request # 28 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for URE \| 2015-08-17 13:52:26 HD Request # 28 \| Intraday download COMPLETE for URE. Completion time: 0s. Unique request ID: 27 \| 2015-08-17 13:52:26 Removed historical data download ID 27 \| 2015-08-17 13:52:26 Real-time Intraday chart data file updates started for URE \| 2015-08-17 13:52:26