Support Board

Date/Time: Sun, 28 Apr 2024 08:07:36 +0000

Post From: Force SC to use SC data service (cont.)

[2015-08-17 17:02:08] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have tested this and the BATS exchange does properly map to the Sierra Chart Exchange Data Feed when using Interactive Brokers. Therefore, there must be a problem with the Symbol Settings. First Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps If that does not work perform a Full Reset of the symbol settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing