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Direct MessagesDate/Time: Sun, 05 May 2024 12:32:06 +0000
Post From: Attached Orders
| [2015-08-15 05:40:30] |
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We really need to understand what the problem is with those Attached Orders to begin with. We see no reason with what you describe for them to have been canceled, assuming that is what is happened. We need to see the Trade Activity Log for those Attached Orders. Here are the instructions to provide it: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport There is also a feature to automatically close out the position that was established with similar kind of scenarios: https://www.sierrachart.com/index.php?page=doc/doc_AttachedOrders.html#AutomaticReplacementMarketOrder Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-15 05:46:28
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