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Date/Time: Tue, 30 Apr 2024 11:29:50 +0000



Post From: CTS data feed issue for TF

[2015-08-13 18:10:30]
Sierra Chart Engineering - Posts: 104368
This is the problem:
HD Request # 21 | Error downloading historical Intraday data for TF.20150900.DLICE_IN. Security definition not found | 2015-08-13 18:24:47 *

This means your CTS account is not authorized for ICE data. Contact your broker / trading service about authorizing your account for ICE US data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-13 18:11:30