Support Board

Date/Time: Mon, 29 Apr 2024 13:12:32 +0000

Post From: Charts reverting back to earlier time , not showing current price action and appear to have

[2015-08-11 18:29:13] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So you are saying you are no longer having the issue? Therefore how is that you can say the information we gave did not help? The video shows that you are not scrolled to the end of the chart most of the time and that you created space on the right side of the chart. There can be space on the right side of the chart whether it is locked or not. Also, in general videos can be very hard to follow due to all of the information being provided over a short time span and the fact the chart is large and has a complex set up. So it was a struggle to look at it. As a matter of policy, normally we do not accept videos. If you are also removing the scrollbar from the chart, that adds further confusion. We recommend keeping the chart as simple as possible. And always make sure there is a scrollbar on the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-11 18:31:18