Support Board

Date/Time: Fri, 10 May 2024 04:59:50 +0000

Post From: Volume does not equal Bid Vol + Ask Vol

[2015-08-06 10:00:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You must be referring to the Sierra Chart Real-time and Historical Exchange Data Feed. Re-download the data in the chart with Edit >> Delete All Data and Download. See if you get a match in that case. If not, there must be something more complex going on and we will need to see an image of the chart. Post it by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image We now realize what the problem is: You are looking at data back in 2011. The algorithm used back then did not always assign volume to bid or ask volume if the trade was between the bid and the ask. For the record, there is only one person who could even answer a question like this. Which proves the great difficulty with even answering a support request like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-06 10:12:51