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Date/Time: Fri, 29 Mar 2024 09:47:03 +0000



Post From: Order Rejected

[2013-06-14 16:14:54]
User22736 - Posts: 2
Good Morning,



I currently have a ZM/ZL spread I want to unwind through chart trading mode on Sierra Chart/TT. I'm getting the following error message when attempting to close the position.



Trade Order Error - TT order update (Rejected). Info: Unknown instrument. Internal Order ID: 3. Symbol: ZL-201307-CME | 2013-06-14 23:37:47



Trade Order Error - TT order update (Rejected). Info: Unknown instrument. Internal Order ID: 5. Symbol: ZM-201307-CME | 2013-06-14 23:45:04

I have contacted Crossland the clearer, but they say this is a Sierra Chart issue which they don't support and that I should speak to you to get it resolved.



Please can you look into this and rectify it .

Thank you