Support Board

Date/Time: Thu, 25 Apr 2024 11:45:06 +0000

Post From: Ver 986: Installed Studies NOT Loading

[2013-06-14 11:51:08] Link To Thread - Link To Post [Go To First Post]
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Support, I have used Sierra for Charting only (No Trading)for years. Current Download version listed below. ISSUE: Live DAta feed..good / Price Chart Works / Pre-loaded Studies..Works PROBLEM: Custom Study Installed on multiple previous versions (for years) now can't be loaded into ver 986. ATTEMPTED: Old Cbak restore solution listed previously by support didn't work. Uninstall/Reinstall.... Reboot... Previous version 969 (which I had for a long time).. Does not load the Studies. PLEASE PROVIDE suggestion. In addition, I received this message I never seen before: Request To Bypass Order Placement Has Been Received. \| 2013-06-14 07:25:07 Software version: 986 \| 2013-06-14 07:24:56 Current Service Package: 3 \| 2013-06-14 07:24:56 Sierra Chart Historical Data Service is included. \| 2013-06-14 07:24:56 Active service: TransAct \| 2013-06-14 07:24:56 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-06-14 07:24:56 2013-06-14 07:24:56 Local computer clock time \| 2013-06-14 07:24:56 2013-06-14 11:24:56 GMT time \| 2013-06-14 07:24:56 2013-06-14 07:24:56 Time zone adjusted time \| 2013-06-14 07:24:56 Time difference to server time: 0 seconds. \| 2013-06-14 07:24:56 Program path: C:\SierraChart\SierraChartTransActMA\ \| 2013-06-14 07:24:56 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ \| 2013-06-14 07:24:56 OS Version Number: 5.1 \| 2013-06-14 07:24:56