Support Board

Date/Time: Thu, 16 May 2024 10:27:44 +0000

Post From: charts are completely fubar today

[2013-06-14 10:56:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
How many CPU cores does your system have?. When we connected your system, in the task manager it indicated 8 cores. Is it 4 cores and you have hyperthreading? If so, try disabling the hyperthreading on your system. We do not really think this is related, but just a suggestion. For now, what we recommend doing is going to Global Settings >>Data/Trade Service Settings. Set the Maximum Historical Intraday Days to Download to a small number like 15. Please keep this very small for now. If the data is still coming in very slowly, contact IQ Feed. We definitely view this problem as something external. However, there was one problem where the multistage download was not functioning as expected and we are looking into that later today. We do not see this as related though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-14 10:58:33