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Date/Time: Sun, 19 May 2024 00:03:32 +0000



Post From: Problems with LMAX connection

[2015-07-29 01:54:32]
Sierra Chart Engineering - Posts: 104368
We will ask LMAX about it, if necessary after we do some more research. Probably best you do not contact them. These kind of problems are really very hard to isolate the source of especially being they are intermittent. It is very easy for them to say there is no problem on their side.

It is possible there may have been some temporary problem with bandwidth between the LMAX server and our server. But we would think that would be highly unusual.

We do have a server in London. We want you to use that one which use a feed from LMAX that has a faster update rate.

Select Global Settings >> Data/Trade Service Settings.

Set the Market Data Server to: lmaxrt.sierracharts.com

Press the SC Server Settings button. Set the Port for SC Real-time Server to 10048.

Press OK. Reconnect with the Disconnect and Connect commands on the File menu.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-07-29 01:55:26