Home >> Support Board

Support Board

Date/Time: Thu, 16 May 2024 06:18:19 +0000

How to Post a Message for Support

Post From: charts are completely fubar today

[2013-06-14 01:25:32] Link To Thread - Link To Post [Go To First Post]
User77503 - Posts: 48
Software version: 986 \| 2013-06-13 22:03:51 Current Service Package: 5 \| 2013-06-13 22:03:51 Usage end date: 2013-06-17 \| 2013-06-13 22:03:51 Sierra Chart Historical Data Service is included. \| 2013-06-13 22:03:51 Active service: IQFeed \| 2013-06-13 22:03:51 Time Zone: -03:00:00 (AST-04ADT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2013-06-13 22:03:51 2013-06-13 22:03:51 Local computer clock time \| 2013-06-13 22:03:51 2013-06-14 01:03:51 GMT time \| 2013-06-13 22:03:51 2013-06-13 22:03:51 Time zone adjusted time \| 2013-06-13 22:03:51 Time difference to server time: 17 seconds. \| 2013-06-13 22:03:51 Program path: C:\SierraChart\ \| 2013-06-13 22:03:51 Data Files path: C:\SierraChart\Data\ \| 2013-06-13 22:03:51 OS Version Number: 6.1 \| 2013-06-13 22:03:51 IQ Feed: Connecting. \| 2013-06-13 22:03:59 Starting DTN IQ Feed interface software. \| 2013-06-13 22:03:59 IQ Feed: Connecting to Admin port 9300 \| 2013-06-13 22:03:59 The network socket is connected. \| 2013-06-13 22:04:00 IQ Feed: Connected to Admin port. \| 2013-06-13 22:04:00 AdminMessage: S,REGISTER CLIENT APP COMPLETED, \| 2013-06-13 22:04:00 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.0.0.14,,0,0,,0.03,0.0,, \| 2013-06-13 22:04:00 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.0.0.14,,0,0,,0.09,0.09,, \| 2013-06-13 22:04:01 AdminMessage: S,STATS,,,,,1,0,0,0,,,Not Connected,5.0.0.14,,0,0,,0.15,0.08,, \| 2013-06-13 22:04:02 AdminMessage: S,STATS,66.112.148.223,60002,500,,1,0,0,0,,,Not Connected,5.0.0.14,410705,0,0,,0.22,0.07,, \| 2013-06-13 22:04:03 AdminMessage: S,STATS,66.112.148.223,60002,500,0,1,0,0,0,Jun 13 9:04PM,Jun 13 9:04PM,Connected,5.0.0.14,410705,0.06,0.02,0,0.30,0.08,0, \| 2013-06-13 22:04:04 IQ Feed: Connecting to Level 1 port 5009 \| 2013-06-13 22:04:04 The network socket is connected. \| 2013-06-13 22:04:04 IQ Feed: Connected to Level 1 port. \| 2013-06-13 22:04:04 IQ Feed: Connecting to Lookup port 9100 \| 2013-06-13 22:04:04 IQ Feed: Connecting to Level 2 port (9200)... \| 2013-06-13 22:04:04 The network socket is connected. \| 2013-06-13 22:04:04 IQ Feed: Connected to Lookup port. \| 2013-06-13 22:04:04 HD Request # 1 - Downloading Intraday chart data for @ES#C to the file @ES#C.scid. Service: dtn \| 2013-06-13 22:04:04 HD Request # 1 - Starting date and time: 2013-06-13 22:03:41 \| 2013-06-13 22:04:04 HD Request # 1 - Requesting Tick data beginning at 2013-06-13 21:03:41 US Eastern Time. \| 2013-06-13 22:04:04 IQ Feed: Fully connected. \| 2013-06-13 22:04:04 The network socket is connected. \| 2013-06-13 22:04:04 IQ Feed: Connected to Level 2 port. \| 2013-06-13 22:04:04 IQFeed Level 2 error: Account not authorized for Level II \| 2013-06-13 22:04:04 IQ Feed: Disconnected from Level 2 port. \| 2013-06-13 22:04:04 HD Request # 1 - Receiving historical Intraday Tick data for @ES#C \| 2013-06-13 22:04:08 HD Request # 1 - Receiving Intraday data for @ES#C starting at 2013-06-13 22:03:41 \| 2013-06-13 22:04:08 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-06-13 22:03:41 \| 2013-06-13 22:04:08 HD Request # 1 - Received 112 records from 2013-06-13 22:03:41 to 2013-06-13 22:04:24 (43.0 seconds) and wrote 112 records for @ES#C \| 2013-06-13 22:04:08 HD Request # 1 - Intraday download COMPLETE for @ES#C \| 2013-06-13 22:04:08 Starting updates for: @ES#C \| 2013-06-13 22:04:08 Real-time intraday chart data file updates started for @ES#C \| 2013-06-13 22:04:08 Starting updates for: SPX.XO \| 2013-06-13 22:04:27 Starting updates for: @ES# \| 2013-06-13 22:04:27 Starting updates for: IR6T.Z \| 2013-06-13 22:04:27 Starting updates for: OEX.XO \| 2013-06-13 22:04:27 Starting updates for: @YM# \| 2013-06-13 22:04:27 Starting updates for: NYA.X \| 2013-06-13 22:04:27 Starting updates for: COMPX.X \| 2013-06-13 22:04:27 Starting updates for: @NQ# \| 2013-06-13 22:04:27 Starting updates for: @VM# \| 2013-06-13 22:04:27 Starting updates for: QCL# \| 2013-06-13 22:04:27 Starting updates for: @DX# \| 2013-06-13 22:04:27 Starting updates for: @EU# \| 2013-06-13 22:04:27 Starting updates for: @US# \| 2013-06-13 22:04:27 Starting updates for: QGC# \| 2013-06-13 22:04:27 Starting updates for: @C# \| 2013-06-13 22:04:27 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:04:27 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:04:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:04:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:04:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:04:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:04:28 HD Request # 2 - Downloading Intraday chart data for @ES# to the file @ES#.scid. Service: dtn \| 2013-06-13 22:04:30 HD Request # 2 - Starting date and time: 2013-06-13 21:54:50 \| 2013-06-13 22:04:30 HD Request # 2 - Requesting Tick data beginning at 2013-06-13 20:54:50 US Eastern Time. \| 2013-06-13 22:04:30 HD Request # 2 - Receiving historical Intraday Tick data for @ES# \| 2013-06-13 22:04:33 HD Request # 2 - Receiving Intraday data for @ES# starting at 2013-06-13 21:54:50 \| 2013-06-13 22:04:33 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-06-13 21:54:50 \| 2013-06-13 22:04:33 HD Request # 2 - Received 535 records from 2013-06-13 21:54:50 to 2013-06-13 22:04:46 (9.9 minutes) and wrote 535 records for @ES# \| 2013-06-13 22:04:33 HD Request # 2 - Intraday download COMPLETE for @ES# \| 2013-06-13 22:04:33 Real-time intraday chart data file updates started for @ES# \| 2013-06-13 22:04:33 HD Request # 3 - Downloading Historical Daily chart data for SPX.XO. Starting date: 2013-06-12. Service: dtn \| 2013-06-13 22:04:33 HD Request # 3 - Requesting 3 days of historical daily data. RequestID: 3 \| 2013-06-13 22:04:33 HD Request # 3 - Receiving Daily data for SPX.XO \| 2013-06-13 22:04:34 HD Request # 3 - Receiving historical Daily data for SPX.XO starting at 2013-06-11 \| 2013-06-13 22:04:34 Writing historical daily data for SPX.XO to the file SPX.XO.dly \| 2013-06-13 22:04:34 HD Request # 3 - Received 3 records from 2013-06-11 00:00:00 to 2013-06-13 00:00:00 (3.0 days) and wrote 2 records for SPX.XO \| 2013-06-13 22:04:34 HD Request # 3 - Daily download COMPLETE for SPX.XO \| 2013-06-13 22:04:34 HD Request # 4 - Downloading Historical Daily chart data for @ES#C. Starting date: 2013-06-12. Service: dtn \| 2013-06-13 22:04:34 HD Request # 4 - Requesting 3 days of historical daily data. RequestID: 4 \| 2013-06-13 22:04:34 HD Request # 4 - Receiving Daily data for @ES#C \| 2013-06-13 22:04:34 HD Request # 4 - Receiving historical Daily data for @ES#C starting at 2013-06-11 \| 2013-06-13 22:04:34 Writing historical daily data for @ES#C to the file @ES#C.dly \| 2013-06-13 22:04:34 HD Request # 4 - Received 3 records from 2013-06-11 00:00:00 to 2013-06-13 00:00:00 (3.0 days) and wrote 2 records for @ES#C \| 2013-06-13 22:04:35 HD Request # 4 - Daily download COMPLETE for @ES#C \| 2013-06-13 22:04:35 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:12:12 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\@ES#C.scid \| 2013-06-13 22:14:52