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Date/Time: Thu, 25 Apr 2024 23:22:06 +0000



Post From: Problems downloading data

[2015-07-27 20:11:01]
tobi - Posts: 351
Hi SC,

I seem to be having problems downloading data. After the data-update being real slow, I've deleted all data and trying do download now.
Any idea what's causing this?
For your information, I've also attached my data-settings and symbol-update-list.

Software version: 1277 | 2015-07-27 22:01:30
Uses New Spreadsheets | 2015-07-27 22:01:30
Usage end date: 2015-12-25 | 2015-07-27 22:01:30
Enabled for: Advanced Features. | 2015-07-27 22:01:30
Enabled for: Sierra Chart Historical Data Service. | 2015-07-27 22:01:30
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-07-27 22:01:30
Current selected Data/Trading service: SC Forex Data (FXCM) | 2015-07-27 22:01:30
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2015-07-27 22:01:30
2015-07-27 22:01:30 Local computer clock time | 2015-07-27 22:01:30
2015-07-27 20:01:30 GMT time | 2015-07-27 22:01:30
2015-07-27 22:01:30 Time zone adjusted time | 2015-07-27 22:01:30
Time difference to server time: 0 seconds. | 2015-07-27 22:01:30
Program path: C:\Program Files (x86)\_tb\trade\sc\sc2\ | 2015-07-27 22:01:30
Data Files path: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\ | 2015-07-27 22:01:30
OS Version Number: 6.1 | 2015-07-27 22:01:30
Locale Information: C | 2015-07-27 22:01:30

Checking for new symbol settings for fxcm | 2015-07-27 22:01:30
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-07-27 22:01:30
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-07-27 22:01:30
Symbol settings are up-to-date for fxcm | 2015-07-27 22:01:30
Files to Open on Start up | Opening file: gbp.cht | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.dly | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.dly | 2015-07-27 22:01:33
Files to Open on Start up | Opening file: eur.cht | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.dly | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.dly | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.scid | 2015-07-27 22:01:33
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.scid | 2015-07-27 22:01:33

SC Forex Data (FXCM) | Connecting to the server ds4.sierracharts.com. Port 443 | 2015-07-27 22:01:33
Intraday data recording state for symbol GBPUSD is set to download pending. | 2015-07-27 22:01:33
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-07-27 22:01:33
HD Request # 2 | Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2015-07-27 22:01:33
Compressing file: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.scid. This may take a while. | 2015-07-27 22:01:33
HD Request # 2 | Download start Date-Time: 2015-04-18 22:01:33.0 | 2015-07-27 22:01:33
HD Request # 2 | Using server: ds5.sierracharts.com port 10149 | 2015-07-27 22:01:33
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-07-27 22:01:33
Intraday data recording state for symbol EURUSD is set to download pending. | 2015-07-27 22:01:33
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-07-27 22:01:35
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-07-27 22:01:35
Socket (2) | Connected. | 2015-07-27 22:01:36
SC Forex Data (FXCM) | Connected to server. | 2015-07-27 22:01:36
SC Forex Data (FXCM) | Sending logon request message. | 2015-07-27 22:01:36
Socket (3) | Connected. | 2015-07-27 22:01:36
HD Request # 2 | Sending historical data logon request message. | 2015-07-27 22:01:36
SC Forex Data (FXCM) | Server Name: SC Real-Time Server. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Successfully connected. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: EURUSD. ID: 1 | 2015-07-27 22:01:37
Intraday data recording state for symbol EURUSD is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: GBPUSD. ID: 2 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:01:37
Historical data request is discarded because it is not for earlier data. | 2015-07-27 22:01:37
Intraday data recording state for symbol GBPUSD has been reset to downloading. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: AUDUSD. ID: 3 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:01:37
Intraday data recording state for symbol AUDUSD is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: NZDUSD. ID: 4 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:01:37
Intraday data recording state for symbol NZDUSD is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: USDCAD. ID: 5 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURCAD | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: EURCAD. ID: 6 | 2015-07-27 22:01:37
Intraday data recording state for symbol USDCAD is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: USDJPY. ID: 7 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: EURJPY. ID: 8 | 2015-07-27 22:01:37
Intraday data recording state for symbol USDJPY is set to download pending. | 2015-07-27 22:01:37
Intraday data recording state for symbol EURJPY is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: GBPJPY. ID: 9 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:01:37
Intraday data recording state for symbol GBPJPY is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: AUDJPY. ID: 10 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:01:37
Intraday data recording state for symbol AUDJPY is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: NZDJPY. ID: 11 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:01:37
Intraday data recording state for symbol NZDJPY is set to download pending. | 2015-07-27 22:01:37
SC Market Stats | Starting real-time market data updates for: USDX. ID: 12 | 2015-07-27 22:01:37
SC Market Stats | Connecting to the server ds3.sierracharts.com. Port 443 | 2015-07-27 22:01:37
Intraday data recording state for symbol USDX is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: US30. ID: 13 | 2015-07-27 22:01:37
Intraday data recording state for symbol US30 is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: USOil. ID: 14 | 2015-07-27 22:01:37
Intraday data recording state for symbol USOil is set to download pending. | 2015-07-27 22:01:37
SC Forex Data (FXCM) | Starting real-time market data updates for: XAUUSD. ID: 15 | 2015-07-27 22:01:37
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:01:37
Intraday data recording state for symbol XAUUSD is set to download pending. | 2015-07-27 22:01:37
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-07-27 22:01:37
Socket (4) | Connected. | 2015-07-27 22:01:37
SC Market Stats | Connected to server. | 2015-07-27 22:01:37
SC Market Stats | Sending logon request message. | 2015-07-27 22:01:37
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-04-18 22:01:33. Record interval: 1. Symbol: GBPUSD | 2015-07-27 22:01:37
HD Request # 2 | Decompressing data. | 2015-07-27 22:01:38
HD Request # 2 | Receiving Intraday data for GBPUSD starting at 2015-04-19 21:09:00 | 2015-07-27 22:01:38
HD Request # 2 | Timestamp of first Intraday data file record written: 2015-04-19 21:09:00 | 2015-07-27 22:01:38
SC Market Stats | Server Name: SC Real-Time Server. | 2015-07-27 22:01:38
SC Market Stats | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-07-27 22:01:38
SC Market Stats | Successfully connected. | 2015-07-27 22:01:38
SC Market Stats | Restarting real-time data updates for symbol: USDX | 2015-07-27 22:01:38
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.dly | 2015-07-27 22:01:42
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.dly | 2015-07-27 22:01:42
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.dly | 2015-07-27 22:01:42
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.dly | 2015-07-27 22:01:42
SC Forex Data (FXCM) | There has been no activity on the network socket. Will reconnect. | 2015-07-27 22:03:33
Connection to the external service has been lost. | 2015-07-27 22:03:33
Socket (2) | Shutdown and closed. | 2015-07-27 22:03:33
SC Forex Data (FXCM) | Disconnected from the server. | 2015-07-27 22:03:33
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-07-27 22:03:33

SC Forex Data (FXCM) | Connecting to the server ds4.sierracharts.com. Port 443 | 2015-07-27 22:03:38
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-07-27 22:03:38
Socket (5) | Connected. | 2015-07-27 22:03:42
SC Forex Data (FXCM) | Connected to server. | 2015-07-27 22:03:42
SC Forex Data (FXCM) | Sending logon request message. | 2015-07-27 22:03:42
SC Forex Data (FXCM) | Server Name: SC Real-Time Server. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Successfully connected. | 2015-07-27 22:03:45
Socket (4) | Shutdown and closed. | 2015-07-27 22:03:45
SC Market Stats | Disconnected from the server. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: EURUSD. ID: 1 | 2015-07-27 22:03:45
Intraday data recording state for symbol EURUSD is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: GBPUSD. ID: 2 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:03:45
Historical data request is discarded because it is not for earlier data. | 2015-07-27 22:03:45
Intraday data recording state for symbol GBPUSD has been reset to downloading. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: AUDUSD. ID: 3 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:03:45
Intraday data recording state for symbol AUDUSD is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: NZDUSD. ID: 4 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:03:45
Intraday data recording state for symbol NZDUSD is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: USDCAD. ID: 5 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURCAD | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: EURCAD. ID: 6 | 2015-07-27 22:03:45
Intraday data recording state for symbol USDCAD is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: USDJPY. ID: 7 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: EURJPY. ID: 8 | 2015-07-27 22:03:45
Intraday data recording state for symbol USDJPY is set to download pending. | 2015-07-27 22:03:45
Intraday data recording state for symbol EURJPY is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: GBPJPY. ID: 9 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:03:45
Intraday data recording state for symbol GBPJPY is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: AUDJPY. ID: 10 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:03:45
Intraday data recording state for symbol AUDJPY is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: NZDJPY. ID: 11 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURJPY | 2015-07-27 22:03:45
Intraday data recording state for symbol NZDJPY is set to download pending. | 2015-07-27 22:03:45
SC Market Stats | Starting real-time market data updates for: USDX. ID: 12 | 2015-07-27 22:03:45
SC Market Stats | Connecting to the server ds5.sierracharts.com. Port 443 | 2015-07-27 22:03:45
Intraday data recording state for symbol USDX is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: US30. ID: 13 | 2015-07-27 22:03:45
Intraday data recording state for symbol US30 is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: USOil. ID: 14 | 2015-07-27 22:03:45
Intraday data recording state for symbol USOil is set to download pending. | 2015-07-27 22:03:45
SC Forex Data (FXCM) | Starting real-time market data updates for: XAUUSD. ID: 15 | 2015-07-27 22:03:45
Subscribing to common currency symbol for profit/loss currency calculations. Symbol: EURUSD | 2015-07-27 22:03:45
Intraday data recording state for symbol XAUUSD is set to download pending. | 2015-07-27 22:03:45
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-07-27 22:03:45
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.dly | 2015-07-27 22:03:48
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\GBPUSD.dly | 2015-07-27 22:03:48
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.dly | 2015-07-27 22:03:48
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Program Files (x86)\_tb\trade\sc\sc2\Data\EURUSD.dly | 2015-07-27 22:03:48
Socket (6) | Error received in OnConnect while connecting. Windows error code 10060: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat. | 2015-07-27 22:04:06
Socket (6) | Shutdown and closed. | 2015-07-27 22:04:06
SC Market Stats | Disconnected from the server. | 2015-07-27 22:04:06
SC Market Stats | Data feed disconnected. Will reconnect. | 2015-07-27 22:04:06
SC Market Stats | Connecting to the server ds3.sierracharts.com. Port 443 | 2015-07-27 22:04:08
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-07-27 22:04:08
Socket (7) | Connected. | 2015-07-27 22:04:08
SC Market Stats | Connected to server. | 2015-07-27 22:04:08
SC Market Stats | Sending logon request message. | 2015-07-27 22:04:08
SC Market Stats | Server Name: SC Real-Time Server. | 2015-07-27 22:04:08
SC Market Stats | Server protocol version: 6. Client protocol version: 6. There is a protocol match. | 2015-07-27 22:04:08
SC Market Stats | Successfully connected. | 2015-07-27 22:04:08
SC Market Stats | Restarting real-time data updates for symbol: USDX | 2015-07-27 22:04:08
imagedata-settings.png / V - Attached On 2015-07-27 20:10:04 UTC - Size: 33.77 KB - 279 views
imagesymbol-list.png / V - Attached On 2015-07-27 20:10:09 UTC - Size: 16.34 KB - 265 views