Support Board
Date/Time: Sat, 10 May 2025 13:16:10 +0000
Post From: tick data/bid-ask volume-by-price data missing during booting up
[2015-07-18 20:32:21] |
User68474 - Posts: 202 |
Duration of 10 minutes. Symbol was CL. Also occurred at same time for same duration in GC. In GC the volume was not affected on 1 minute chart, but bid-ask numbers were all 0's on a range bar chart with "Numbers Bars" study. On a 1 min. bar chart with "Bid Volume vs. Ask Volume" study, the same approx. 10 minute period of 0's is evident. A quick scroll back to 07/15 and 07/16 boot-ups also show a ten minute "missing period" with 0's. Is it Rithmic bug/anomaly? Do I need to follow your above instructions every time I boot up: "At this time right-click before the point in time where you see this zero volume and select Delete and Download Data." ??
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