Support Board
Date/Time: Sat, 10 May 2025 13:36:09 +0000
Post From: tick data/bid-ask volume-by-price data missing during booting up
| [2015-07-18 06:38:49] |
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For how long of a time span do you see Bid volume and Ask Volume at zero? It should not be more than about 10 minutes. At this time right-click before the point in time where you see this zero volume and select Delete and Download Data. What is the symbol of the chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |