Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 05:59:47 +0000



Post From: Volume by Price Indicator problems for only one instrument

[2015-06-25 03:35:06]
Sierra Chart Engineering - Posts: 104368
We now have an understanding of what the problem is. Due to the change of the tick size for this symbol by the exchange, it has resulted in the historical data from CTS having two different formats.

Do not load any data earlier than 2015-06-21 in the chart.

Update the Global Symbol Settings following the instructions here:
http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

And follow the instructions here to apply those settings to the chart:
http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing