Support Board
Date/Time: Thu, 03 Jul 2025 12:05:59 +0000
Post From: Question about historical data
| [2015-06-11 18:57:51] |
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On to specifics... regarding the CTS data question. I want to be 100% clear on this: I'm on package 3 so that means if I'm connected to CTS there is no way to get tick data historically. If that is so, that would then mean I must have package 5 and then all historical data is gauranteed to be tick? No, on Sierra Chart service package 3 tick by tick historical data for expired contracts for CTS is not supported for the major markets. There is a relatively complex technical problem which we want to avoid users encountering and that is the reason why the data comes from the Sierra Chart server and we limit it to 1 second. You will need Sierra Chart service package 5 and then historical data will be tick by tick for sure. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |