Support Board
Date/Time: Thu, 03 Jul 2025 11:02:31 +0000
Post From: Question about historical data
| [2015-06-11 18:13:29] |
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TO me this suggests it's downloading some sort of coarser grained data set. In the case of CTS and expired contracts, due to some complexity with obtaining that data reliably from CTS, it is a long explanation, the historical data comes from the Sierra Chart Historical Data Service.However, the time unit is 1 second unless you are on service package 5 which will give you tick by tick data. The reason for the delay is we want to confirm that this is exactly how it works and that the documentation is correct. We still need some time for this technical review. Update: We have checked the documentation and we realize from a recent review that it is correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-06-11 18:16:07
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