Support Board
Date/Time: Tue, 24 Feb 2026 17:42:13 +0000
Post From: Logon error message
| [2015-06-10 08:41:04] |
| User11942 - Posts: 298 |
|
Hello SC, every time I open a chart today, I will get an error message and a log will pop. HD Request # 2 | Sending historical data logon request message. | 2015-06-10 04:32:19 HD Request # 2 | Error downloading historical Intraday data for CLN5-NYMEX. Historical data logon error: Serving data is disabled | 2015-06-10 04:32:19 * Socket (3) | Shutdown and closed. | 2015-06-10 04:32:19 The network socket for historical data has been closed. | 2015-06-10 04:32:19 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLN5-NYMEX | 2015-06-10 04:32:19 Please advise what is that and how to fix/switch popping log off? Thanks. |