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Date/Time: Fri, 03 May 2024 19:48:48 +0000



Post From: Spreadsheet still not saving correctly

[2015-06-08 21:48:13]
User911705 - Posts: 89
Tom,

I've checked again multiple times and I promise you I'm not making this up:) I've read the documentation as carefully as I can. Perhaps I and my partner both are doing something wildly incorrectly, but we both have backgrounds in support and custom work for trading platforms, so it's got to be an awfully non-intuitive procedure. It doesn't seem it should be this hard from what the doc's say.

I'm dismayed by Sierra's lack of response, I think we're past 6 hours, normal biz hours. This I'm not used to. Not only am I and my partner a new subscriber, I have MANY clients that could switch to Sierra if I directed them to. I sincerely appreciate your offer, but I think what's needed is for someone to take a look at my computer or at the very least respond with some specific instructions which I am happy to follow to try and troubleshoot this.