Date/Time: Wed, 25 May 2022 04:26:14 +0000
Post From: Trade Window Flatten - position not exited
Sierra Chart Engineering - Posts: 102855
Sierra Chart definitely does cancel all of the outstanding nonmarket orders before sending the market order to flatten. However, right after that, the market order is sent out. So the problem is that until those orders are actually confirmed to be canceled by the exchange, the risk management on the server is rejecting the market order. So what the broker said is going to be the best advice.
So there really is not a problem anywhere. The only way to completely avoid this, is to allow more contracts to be traded on your account. Or cancel the orders first, give them a moment to actually cancel and flatten.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-06-07 16:21:19