Login Page - Create Account

Support Board


Date/Time: Thu, 16 May 2024 18:51:08 +0000



Post From: Daily chart problem

[2015-04-28 03:14:02]
Sierra Chart Engineering - Posts: 104368
We are able to get a proper monthly chart for that symbol going back to 2005:
http://www.sierrachart.com/image.php?l=1430190424702.png

What you describe about the symbol format at earlier and later points in time, does make sense. That is completely expected and is by design.

We want you to delete the files that begin with GG following the procedure here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloadingByDeletingFiles

This certainly should resolve the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-08-09 18:00:21