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Date/Time: Mon, 13 May 2024 04:31:45 +0000



Post From: New Sierra chart installation, copying all files and chartbooks over, opening the chartbooks cau

[2015-04-19 14:20:05]
User34124 - Posts: 271
All the correct files as stated in the help file were moved over to the root folder and root/data folder

The crash occurs when loading any chartbook which was copied over to the data folder. Here it is:

Problem signature:
Problem Event Name:  APPCRASH
Application Name:  SierraChart.exe
Application Version:  700.0.0.0
Application Timestamp:  55089aa7
Fault Module Name:  StackHash_d81b
Fault Module Version:  6.1.7601.18247
Fault Module Timestamp:  521ea91c
Exception Code:  c0000374
Exception Offset:  000c3873
OS Version:  6.1.7601.2.1.0.768.3
Locale ID:  2057
Additional Information 1:  d81b
Additional Information 2:  d81b9291687ff8ec2eb187b30ccaf130
Additional Information 3:  92bb
Additional Information 4:  92bbbceb57efd95398ddda3c1524b4f5

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