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Date/Time: Sun, 06 Jul 2025 01:12:21 +0000



Post From: Frozen charts/prices

[2015-04-13 20:57:55]
Sierra Chart Engineering - Posts: 104368
Both of the following are a clear indication the problem is on the IQ Feed side. Contact them again and insist there is something wrong with the transmission of the real-time data.
2.
No values are displayed in: Window >> Current Quote Window

Chart do not updates in realtime, however it updates once, in the case when I switch off/on data connection.

Possibly restarting the IQ Feed software may be enough. Refer to step 10 here:
DTN IQ Feed Data Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-13 20:59:04