Support Board

Date/Time: Sun, 06 Jul 2025 01:06:55 +0000

Post From: Frozen charts/prices

[2015-04-13 20:20:30] Link To Thread - Link To Post [Go To First Post]
User53601 - Posts: 106
I did not find the solution. I went to the instance/ copy of Sierra Chart connected to IQ Feed and opened a chart. Chart do not updates in realtime, however it updates once, in the case when I switch off/on data connection. I communicated with IQfeed support: " We’re not experiencing any data issues on this side." I excersised the followings in the instance/copy of Sierra Chart connected to IQ Feed: 1. After these two steps: File >> Disconnect File >> Connect to Data Feed. the data were downloaded, however only once. Afterwards no updating takes place. 2. No values are displayed in: Window >> Current Quote Window 3. Chart >> Chart Settings on the menu. I checked the following and there is no checkmark by Advanced Settings >> Disable Data File Updating 4. This box is set to blank: Main Settings >> Use Date Range >> To 5. File / Connect to datafeed - is disabled. Should it help, I can put here Message log. Date Time Of Last Edit: 2015-04-13 20:21:22