Support Board
Date/Time: Sat, 05 Jul 2025 14:22:52 +0000
Post From: Problems downloading historical intraday data.
| [2015-03-19 17:17:13] |
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A percentage progress is not possible. It is necessary to isolate the source of the problem by adjusting the Intraday Data Storage Time Unit. Select File >> Disconnect. Select Global Settings >> Data/Trade Service Settings. Set the Intraday Data Storage Time Unit to 10 seconds. Select File >> Connect to Data Feed If there is any missing data in the chart, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart See if that corrects the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |