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Date/Time: Tue, 28 May 2024 04:31:47 +0000



Post From: No symbols-using SC historical charts/data

[2015-03-19 16:48:07]
Sierra Chart Engineering - Posts: 104368
This is the problem:

HTTP request #2 returned the following error: Windows error code 12007: The server name or address could not be resolved | 2015-03-19 12:00:31
HD Request # 9 | Download from the SC Historical Data service failed due to a HTTP error. | 2015-03-19 12:00:31 *

Refer to the section here for help with HTTP errors:
https://www.sierrachart.com/index.php?page=doc/doc_HTTPCommunicationErrors.php


We recommend restarting your computer and disabling any firewall software on your computer other than the Windows firewall.

Once the communication problem is solved, follow the instructions here to update the symbol settings:
https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings

This will give you the symbols in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-03-19 16:48:44