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Date/Time: Sun, 19 May 2024 09:22:32 +0000



Post From: No connection to my SIM account

[2015-03-16 17:02:10]
User57431 - Posts: 31
Hello, today I have problems connect Sierra to my SIM account by IB. Connection to my live account works fine.
Here is the log:


Software version: 1235 | 2015-03-16 11:01:54
Uses New Spreadsheets | 2015-03-16 11:01:54
Usage end date: 2015-09-18 | 2015-03-16 11:01:54
Enabled for: Advanced Features. | 2015-03-16 11:01:54
Enabled for: Advanced Features 2. | 2015-03-16 11:01:54
Enabled for: Sierra Chart Historical Data Service. | 2015-03-16 11:01:54
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-03-16 11:01:54
Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-03-16 11:01:54
Received 1 data feed usernames. | 2015-03-16 11:01:54
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-03-16 11:01:54
Active service: Interactive Brokers | 2015-03-16 11:01:54
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-03-16 11:01:54
2015-03-16 17:01:54 Local computer clock time | 2015-03-16 11:01:54
2015-03-16 16:01:54 GMT time | 2015-03-16 11:01:54
2015-03-16 11:01:54 Time zone adjusted time | 2015-03-16 11:01:54
Time difference to server time: 2 seconds. | 2015-03-16 11:01:54
Program path: C:\SierraChart\ | 2015-03-16 11:01:54
Data Files path: C:\SierraChart\Data\ | 2015-03-16 11:01:54
OS Version Number: 6.1 | 2015-03-16 11:01:54
Locale Information: C | 2015-03-16 11:01:54

Checking for new symbol settings for ib | 2015-03-16 11:01:54
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-03-16 11:01:54
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-03-16 11:01:54
Symbol settings are up-to-date for ib | 2015-03-16 11:01:54


Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-03-16 11:54:17
Socket (62) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-03-16 11:54:18
Socket (62) | Shutdown and closed. | 2015-03-16 11:54:18
Interactive Brokers | Failed to connect to the data and trade server. | 2015-03-16 11:54:18 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-03-16 11:54:18 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-03-16 11:54:18
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-03-16 11:54:18
Interactive Brokers | Disconnected. | 2015-03-16 11:54:18
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-03-16 11:54:18

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-03-16 11:54:23
Socket (63) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2015-03-16 11:54:24
Socket (63) | Shutdown and closed. | 2015-03-16 11:54:24
Interactive Brokers | Failed to connect to the data and trade server. | 2015-03-16 11:54:24 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2015-03-16 11:54:24 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-03-16 11:54:24
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-03-16 11:54:24
Interactive Brokers | Disconnected. | 2015-03-16 11:54:24
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-03-16 11:54:24
File >> Disconnect selected. | 2015-03-16 11:54:29
Interactive Brokers | Disconnected. | 2015-03-16 11:54:29
The above has been sent to support. | 2015-03-16 11:55:54 *
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2015-03-16 11:55:56

Date Time Of Last Edit: 2015-03-16 19:26:20