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Date/Time: Sat, 10 May 2025 23:05:59 +0000



Post From: Data symbol format

[2015-03-13 23:39:58]
Sierra Chart Engineering - Posts: 104368
The only way to be assured of complete and accurate historical and real-time data is to use the Sierra Chart Real-Time and Historical Exchange Data Feed:
Sierra Chart Exchange Data Feed

Otherwise, you will have the problem you are describing. Unless there is a reason not to use the symbol in File >> Find Symbol, that is the symbol to use. You should also have Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds enabled and re-download the data in the chart to get the historical data from the Sierra Chart server other than the most recent 10 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing