Support Board
Date/Time: Sat, 10 May 2025 22:22:32 +0000
Post From: Two instances
[2015-03-05 21:11:27] |
|
The mapping should be working in all cases for a valid NASDAQ or NYSE symbol. If not, the easiest way for us to determine the problem is for you to do the following: -Restart Sierra Chart -Open only one chart for a symbol that was not working previously. - Connect to Interactive Brokers.. -Post a copy of the Message Log. It needs to be a complete log. You can also use the "Send For Analysis" button. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |