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Date/Time: Sat, 10 May 2025 22:22:32 +0000



Post From: Two instances

[2015-03-05 21:11:27]
Sierra Chart Engineering - Posts: 104368
The mapping should be working in all cases for a valid NASDAQ or NYSE symbol.

If not, the easiest way for us to determine the problem is for you to do the following:

-Restart Sierra Chart
-Open only one chart for a symbol that was not working previously.
- Connect to Interactive Brokers..

-Post a copy of the Message Log. It needs to be a complete log. You can also use the "Send For Analysis" button.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing