Support Board
Date/Time: Sat, 10 May 2025 21:45:02 +0000
Post From: Two instances
| [2015-03-05 20:10:17] |
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This is what Barchart said: This user did not complete the US Equities agreements correctly and upon review was marked in our database as a Pro, and hence the request to add US Equities @ non-pro rates was denied. The below is non-descriptive which is why they were rejected. He needs to specify his self-employment.
nyseOccupations: self employed nyseEmployers: self employed nysePositions: self employed nyseFunctions: self employed We apologize for the delay. If you would like a refund for the data feed let us know. Or we can give you some credit for the missed days. We are going to privately send you to your email address a link to re-sign the agreement. We are doing this now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |