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Date/Time: Sat, 10 May 2025 22:46:22 +0000



Post From: Two instances

[2015-03-03 17:18:42]
Sierra Chart Engineering - Posts: 104368
No, you are not the first one using the data feed.

Once again:

If you still have a problem restart Sierra Chart. Only open a chart for AAPL and connect to Interactive Brokers and post a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log

Once we identify what the problem is for one symbol, and resolve that, all the other symbols will work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing