Support Board
Date/Time: Sat, 10 May 2025 00:43:45 +0000
Post From: chart update fails with IB connection
| [2015-03-02 17:16:01] |
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We did not look at the Message Log since you said the problem is resolved, but most likely the problem you are describing is the result of a long time to download historical data from Interactive Brokers. Refer to: https://www.sierrachart.com/index.php?page=doc/IB.php#SlowDownloading For a problem with lagging data, refer to help topic 4: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |