Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 15 May 2024 20:57:49 +0000
Post From: After order input on chart, order lines disappear, reappear when filled
| [2015-01-28 10:07:43] |
| |
|
Not totally sure what we can do. IB has a substandard and very problematic programming interface through the Trader Workstation for trading and that is the root cause of all these endless problems. The question for IB, is why is it when the open orders are requested, they do not report the working order as working any longer? This is not a Sierra Chart problem. It is not by design an order is going to disappear when it is working. That makes no sense. When order is submitted, Sierra Chart will make a request for the open orders from IB to make sure it gets an update on the orders. This was a patch recently put in because sometimes IB would not provide an update. The problem is IB is not providing that update in this case and that is the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |