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Direct MessagesDate/Time: Sat, 18 May 2024 10:08:28 +0000
Post From: Persistent discrepancy with SC Positions vs. IB Advisor account
| [2015-01-16 09:24:56] |
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This discussion cannot continue. Sierra Chart cannot properly support Financial Advisor accounts from Interactive Brokers because of how they are designed and Interactive Brokers does not provide a straightforward way to do this. Financial Advisor account support is provided as is and we will not provide further support on it. It could even be that we might even pull support for Advisor accounts. The best policy is that we will not provide support for them, the functionality will remain, and the user will need to use it as is and consider whether it is useful to them. Allocation and trade tracking in other charts in the same chartbook are fine, even with Advisor structure. We cannot even comment on this because we do not know the Trade Account the chart is set to, and whether you are using the order fill calculated position and other things. We are really just lost wondering about exactly what is going on.when I choose Trade Orders and Positions I get the correct trades. We do not know what you are referring to specifically. From our perspective, we are lacking so much information, that it is next to impossible for us to comment on this or have an idea what is going on. Where would that variable be saved? We do not know what variable you are referring to.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-16 09:47:16
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