Support Board
Date/Time: Fri, 31 Oct 2025 12:01:14 +0000
Post From: order not clearing
| [2015-01-14 19:28:35] | 
| User240686 - Posts: 86 | 
| I am trading with rithmic feed and have a couple of orders that appear to be stuck. the orders were cancelled and rithmic acknowledges the cancellation and the order never gets filled but Sierra DOM shows it open and I cannot cancel it. When i try and cancel i get a message There was an error with the order cancellation: Rithmic Trading order update (Order cancel reject). Info: The order management system rejected request. Service order ID: 318 | 2015-01-14 20:08:32 * Rithmic Trading | Failure with order with Service Order ID: 322. The order management system rejected request | 2015-01-14 20:08:38 * There was an error with the order cancellation: Rithmic Trading order update (Order cancel reject). Info: The order management system rejected request. Service order ID: 322 | 2015-01-14 20:08:38 * Rithmic Trading | Failure with order with Service Order ID: 255. The order management system rejected request | 2015-01-14 20:08:45 * There was an error with the order cancellation: Rithmic Trading order update (Order cancel reject). Info: The order management system rejected request. Service order ID: 255 | 2015-01-14 20:08:45 * | 
