Support Board

Date/Time: Sat, 18 May 2024 13:22:39 +0000

Post From: Persistent discrepancy with SC Positions vs. IB Advisor account

[2015-01-09 17:57:23] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Looking at one of the Positions, does the Trade Account of the Position match the Trade Account you have set on the Trade Window being used to trade the symbol? What is the symbol that you see on the Positions tab of one of the Positions? The problem is going to be with the matching of the Symbol and the matching of the Trade Account. We suspect it is with the Trade Account. The symbol will not exactly match but Sierra Chart is able to resolve that by matching the beginning characters. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing